“Advice which help are available from a quantity of sources including Job Centre Plus and also the Advantages Enquiry Line”.
So those who have had their claim refused by Jobcentre Plus or the Advantages Agency are to attend them : Column 1118 help in challenging your decision plus they shall assist them. I need to state that that’s not the knowledge I experienced whenever I struggled to obtain an advice agency.
Stephen Lloyd (Eastbourne) (LD): based on just exactly just what the hon. Lady has stated, that we help completely, would she be interested to know that Brighton Housing Trust’s Eastbourne advice centre addresses at least 800 professional housing instances per and anticipates that this will fall to about 100 year? Are we actually anticipating Jobcentre Plus to simply just take the slack up?
Yvonne Fovargue: Yes, We completely agree. In reality, my citizens that are local bureau has phoned the advantages Agency 100 times and it has had no response aside from stating that many people are busy.