Customer support Representative- Check ‘n Go/Allied Advance Loan
Would you enjoy supplying service that is excellent building enduring consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your career? Have you got curiosity about being an integral part of A financial that is industry-leading services? Do you want to produce your following move? If that’s the case, you want to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial group of organizations. Every day in metropolitan areas and towns around the world, they truly are greeting clients, processing loan requests, responding to inquiries about services and products, marketing new services, and much more — all with all the objective of delighting our respected clients. We offer cash solutions the real deal people and attempt to function as choice that is first everyday economic solutions. We people give attention to building relationships to make certain consumer requirements are now being offered utilizing the most useful items we are able to provide.
- Relationship management: place our clients in the center of every thing we do. Exemplify our Product Sales tradition. Serve and teach clients regarding the item profile. Escalate problems to your shop Manager, DDO, and Corporate Office if not able to resolve the problem straight with all the client.
- Cash management: Handle and count currency, cash, and coins to incorporate owning a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money maneuvering needs. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries as a result to questions that are general consumer applications, needs or other problems. Spot outgoing consumer courtesy and collection telephone telephone telephone calls prior to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n Go brand name skillfully and make certain shop look ( external and internal) is maintained to business requirements. Help in the execution of all of the business marketing plans and programs, ensuring exact and set-up that is timely exemplary execution and within founded due online payday KS dates.
Minimal Education and Enjoy Forced:
- Couple of years past product sales and customer support experience chosen.
- Couple of years cash maneuvering experience preferred.
- Should have own private transportation that is reliable conformity with posted policy and procedure. This could NOT add public transport, transportation from household or buddies. Must keep a valid license and Automobile that is valid Insurance used by the organization.
Furthermore, we provide: competitive compensation (base pay + incentives) and benefit programs ( ag e.g., medical dental, term life insurance), a good premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.
About Axcess Financial:
We have been a independently held business headquartered Cincinnati, Ohio who provides revolutionary credit solutions that empower clients to carry out their personal funds when, where and exactly how they desire. It really is our objective to obtain people the amount of money they want whenever it is needed by them. We make certain we achieve this in a real means this is certainly accountable and of their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without respect to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.
This publishing is supposed to explain the nature that is general of work likely to be done and it is maybe maybe not a thorough listing of all duties, duties and abilities needed for the positioning.